We’d love to hear from you!
Please use the form to send us
your message or ideas.
- (+27) 78 259 1242
- onlineshop@naturalstuff.co.za
- Opening Hours: MON to SAT: 08:30AM - 05:00PM
- Black River Park 1st Floor, Block B, North Park 2 Fir Street, Observatory Cape Town Western Cape, 7925 South Africa
We will get back to you within 60 minutes!
If you have any questions about an order, a product, or our website, please email us at
onlineshop@naturalstuff.co.za or fill out the form above.
P.S. Don’t forget to check out the FAQ section below – your answer might already be there!
FAQs
What is the delivery time for orders?
We typically process and ship orders within 1-2 business days. Delivery times may
vary depending on your location, but most orders arrive within 3-7 business days.
How can I track my order?
We will email you your parcel’s tracking information the first working day after we send it.
Do you offer international shipping?
Unfortunately, not at the moment.
What is your return policy?
- You are welcome to return any good purchased within 7 days of receiving the item.
- Unfortunately we can only accept goods for return that are still in their original unopened packaging.
- You will have to pay to have the item couriered or posted back to us, but as soon as we receive it, we will issue you a credit note.
- Refunds are processed within 3 working days.
Are your products 100% natural?
- We only sell all natural BotaLife branded product
- The Company is passionate about All Natural Black Seed oil.
